Infrastructure Specialist
Chile
|
On-site
ABOUT THE CUSTOMER
Multinational technology company.
FUNCTIONS
Provide technical support to clients, ensuring the proper functioning of their IT infrastructure.
Manage and maintain Windows servers, ensuring availability, security, and performance.
Manage the client’s on-premise infrastructure, including their mini data center and associated equipment.
Administer the Microsoft 365 platform, performing configuration, user management, licensing, and service tasks.
Support the migration process from on-premise environments to the cloud (Microsoft 365).
Monitor infrastructure status, identifying and resolving technical issues in a timely manner.
Document configurations and technical procedures, keeping change logs updated.
Interact daily with clients to understand their environment, resolve issues, and ensure operational continuity.
REQUIREMENTS
2 to 3 years of experience working in IT infrastructure or advanced technical support.
Proven experience managing technology environments based on Microsoft infrastructure.
Strong knowledge in Windows server administration, ensuring proper operation, updates, and security.
Experience administering the Microsoft 365 console.
Proficiency in on-premise networks and connectivity, including equipment configuration, structured cabling, and basic troubleshooting.
Operational knowledge of databases and internal developments in Windows environments.
SKILLS
Customer orientation
Problem-solving skills
Autonomy
Attention to detail
BENEFITS
All legally mandated benefits
Net salary